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Do You Store Old Artwork Files?

Storage of submitted artwork files

Submitted artwork files are stored for 75 days after the original order is placed, allowing you to reprint directly through Your Orders within that window.  Unfortunately, after the 75-day limit, we are unable to store artwork files for historical orders, so it's best to keep a copy of all your design files for your records and future use.

Which orders cannot be reordered?

The reorder button is not available for the following order types:

  • Quote jobs
  • Manual jobs
  • Edited jobs
  • Sample packs
  • API-created jobs
  • Jobs older than 75 days
  • Jobs placed on our website before the reorder feature launch date