We cannot accept artwork for spot colour jobs containing fountain fills, however fountain fills are accepted for full colour jobs.
Please flatten any transparencies in Adobe Illustrator or InDesign prior to submitting your file. If transparencies are present, please ensure that you do not use multi-layer transparencies (two or more transparencies sitting on top of one another) as this may not give the desired result once processed through our PDF workflow.
Please do not use transparencies in any files containing spot colours. Transparencies are flattened and spot colours converted to CMYK during the same process, and this complex simultaneous conversion can often give an unexpected end result.
If your spot colour job contains a fountain fill, we can edit this for you using our File Assist artwork service, however we cannot accept Microsoft Word or Publisher files with transparencies.