You can find information about all your orders in the "My Account" section of our website.
1. Log in to tradeprint.co.uk
2. Go to "Your Account" and click "Orders" from the dropdown
3. On the "Orders" page, you can search for an order by item number, customer reference number, PO number, or item name.
4. You can also filter by date range and status of order:
5. If you don't see your order, try selecting the "legacy orders" tick box. Any orders placed on our old site will appear when this is selected.
6. When you find your order, you'll see a variety of statuses. If the order is in progress, it'll be indicated here.
If the order has been dispatched, you'll see this here as well. You can also find the shipping tracking information.
For any other queries about an order, please get in touch with our team.