Delivery

• What are your delivery charges?
• How long does delivery take?
• Do I have to use my company name as sender on deliveries?
• Can you send direct to my client?

Account Information

• Where can I view my invoices?
• Do you offer a credit account option?
• Where can I change my account information?
• How do I change my password?
• How do I send my Pre Press and artwork emails to a different email address from my account email?

The Order Process

• Do you accept PayPal?
• What does "sets" mean?
• Where can I view past orders?
• Will my customer know that I have used Tradeprint?
• What is an Item Number?
• How can I order?

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Outstanding Orders

• Will my orders be sent / arrive together?
• Why has my dispatch date or delivery date changed?