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Search our knowledge base for answers to common questions
Information about your account and orders
What are your delivery charges?
How long does delivery take?
Do I have to use my company name as sender on deliveries?
Can you send direct to my client?
Where can I view my invoices?
Do you offer a credit account option?
Where can I change my account information?
How do I change my password?
How do I send my Pre Press and artwork emails to a different email address from my account email?
The Order Process
Do you accept PayPal?
What does "sets" mean?
Where can I view past orders?
Will my customer know that I have used Tradeprint?
What is an Item Number?
How can I order?
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Will my orders be sent / arrive together?
Why has my dispatch date or delivery date changed?