Need help?
Search our knowledge base for answers to common questionsArtwork Troubleshooting
Find out how to fix any issues with your artwork files and printed jobs.
How to fix your artwork file
- How do I supply artwork for a multiple sets order?
- Can I receive a proof of my artwork prior to printing?
- My business card artwork is the wrong size, how do I fix this?
- Should I include crop marks on my artwork?
- How do I embed fonts on my artwork?
- My file is corrupt and I received a file error when sending to print, how do I fix this?
Printed jobs
- Why are my colours different to a previous job?
- My print is duller than expected, how can I fix this?
- Why doesn’t the colour on my printed job match the proof I printed on my own printer?
- My print is upside down, how do I fix this?
- Why are elements of my design missing?
- How do I supply artwork that currently has both sides on one page?