How do I send my Pre Press and artwork emails to a different email address from my account email?
If you’d like to send our communications from Pre Press regarding your artwork files to a different email address to the one you use to log in, then you should set up a rule within your email account.
Below we have outlined instructions on how to set up this rule on Outlook and Gmail, for both Windows and Mac.
How to set up an auto forward rule on Outlook (Windows)
1. Click File at the top left of Outlook
2. Click Manage Rules & Alerts
3. Select New Rule at the top left corner
4. Under start from a blank rule, choose Apply rule on messages I receive and click Next
5. Choose from people or public group, then under Step 2, click on people or public group
6. Enter “prepress@tradeprint.co.uk” and click Add
7. Choose No
8. Click Next
9. Choose forward it to people or public group, then Under Step 2, click on people or public group
10. Enter the email address you would like to forward your prepress emails to, and click OK
11. Click Next
12. Click Next
13. Choose Finish
14. Click Apply and OK
How to set up an auto forward rule on Outlook (Mac)
1. Click the Home tab
2. Click Rules
3. From the drop down menu, select Edit Rules
4. Under Server Rules, select your mailbox
5. Click the plus sign (+) at the bottom of the window
6. Enter a rule name, such as Tradeprint Prepress
7. Under when a new message arrives that meets all these conditions, keep the settings as From and is and enter prepress@tradeprint.co.uk
8. Under do the following, click on move to folder and select redirect to, then enter the email address you would like to forward your prepress emails to.
9. Check the do not apply other rules to messages that meet the same conditions box
10. Check the enabled box
11. Click OK
How to set up an auto forward rule on Gmail (Windows & Mac)
1. Click on the Settings button in the top right and choose Settings
2. Click the Forwarding and POP/IMAP tab, and in the forwarding section, click Add a Forwarding Address
3. Enter the email address you’d like your prepress emails to automatically forward to and click Next
4. You will receive a verification message which you will need to accept before proceeding
5. Click the down arrow in the search box
6. In the From section, enter “prepress@tradeprint.co.uk” and click create filter with this search
7. Select Forward it to: and choose the correct email address, then click Create Filter