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How to Request a Reprint for Your Order Due to Quality Issues

This article outlines the options available for reprinting your order in the event of quality issues.

Reprinting Options

If you need to reprint your order, the following options are available:

  1. Reprint Request: In cases where there are issues with the original order, such as defects or quality concerns, you can request a reprint. Approval for reprinting is typically granted if the issues are confirmed. 

    All you need to do is navigate to your account, click on the order you want to reprint and click "Raise a Concern". This will take you through the reprint process.  After filling in the required fields, choose your required solution.

  2. Return for Inspection: If you believe your order is defective, you may be asked to return the items for inspection. This allows the team to assess the quality issues before proceeding with a reprint.

  3. Customer Communication: It is important to keep communication open with customer support regarding the status of your reprint request. They can provide updates and confirm whether your reprint has been approved.

Conclusion

Reprinting your order is possible if there are quality issues. Ensure to communicate any concerns promptly and follow the necessary steps for returning items if required. For further assistance, reach out to customer support.