After your order from Tradeprint is printed, we will update you with your parcel's courier and tracking details. If your carrier is Evri, we will send you a tracking code so you can track your order. You can enter this on the Evri website, or we recommend using the Evri App for the best experience.
The Evri App gives you complete control over your deliveries, with real-time parcel tracking, 2-hour ETA time slots, easy diversion of your package, and more.
How does parcel tracking work in the Evri App?
The Evri App allows you to pinpoint your parcel and see its journey to you. The App will narrow your delivery time down to a 2-hour window on the day of delivery and you can see how many stops away your driver is.
Can I manage or redirect my delivery while it is en route?
Need to intercept your delivery and send your parcel somewhere else? You can customise your delivery, even whilst en route. You can opt to leave it at a designated safe place or with a trusted neighbour.
Notifications.
Will I receive delivery notifications?
Yes — the Evri App sends push notifications and real-time updates about your parcel’s delivery directly to your phone.
Can I save my delivery preferences in the Evri App?
You can create a profile with all your preferences for all your deliveries. Set up safe places, alternative delivery addresses and more.
Can I leave feedback about my Evri driver?
Yes — the Evri App lets you rate and comment on your driver's service directly within the app. All feedback is sent back to the Evri hub.
Can I track my order through My Account?
Remember you can still keep updated with your order and your tracking information by logging in to the My Account section. Here you will be able to see the status of your order, your courier details, and any relevant tracking information.
When placing your order, please provide accurate contact details, including your telephone number and email address. This ensures we can keep you informed about your order every step of the way.
The Evri app is available to download from the iOS App Store or Google Play Store.
