What happens if my artwork is wrong?
What happens if there is a problem with my artwork?
If there is an issue with your artwork, we will notify you and provide clear instructions on how to fix it. The level of support you receive depends on the artwork service you selected at checkout. Our team is also available via chat, phone, or email to answer any questions.
What are the most common artwork problems?
The most common issue is submitting an incorrect file type. We only accept print-ready PDF artwork files. Find out how to create a print-ready PDF here.
Which artwork services are available?
For a full overview of what each artwork service includes, see the articles below:
- General overview of artwork services and downloadable guide
- Just Print services
- File Check services
- File Assist services
- Design services