Skip to content
English - United Kingdom
Contact us
  • There are no suggestions because the search field is empty.

What's Included In Your File Assist Artwork Service?

Think of File Assist as your go-to friend for flat-pack furniture assembly.

You’ve got all the pieces, but you just need a hand putting it together. That’s exactly what our File Assist service does. Bring us your artwork, and we’ll work our magic to create a print-ready file for you.

What We Can Work With:

  • Design files from Adobe Creative Suite: Photoshop, Illustrator, or InDesign.
  • Files from Microsoft Office applications: Word, Publisher, or PowerPoint.

We’ll extract your artwork and create a print-ready PDF.

Please note: For any design adjustments, such as a name change on a business card or other artwork amendments, please place your order through our Design service.

Here’s How It Works:

  1. We create your print-ready file.
    Once we’ve prepared the file, we’ll send you a digital proof via email.
  2. You review the proof.
    If you’re happy, we’ll send it off to print.
  3. Need changes? No problem!
    If you’d like alterations, let us know, and we’ll update the proof and resend it for your approval.

Please note: we will provide you with up to 3 revisions on your artwork before printing.

Examples of what we do on File Assist

  • NCR – setting up the non-printable area and adding a numbering guide
  • Flag / Folder / Promo boxes – overlaying guide on print artwork
  • T-Shirts / Pad printed Pens – convert colours to PANTONE (only if Vector artwork is supplied)
  • Labels / Magnetic signs – apply a KissCutting layer (guide from customer required)
  • White Underpin – We can add a White layer to the artwork if a) it is vector-based & b) it’s not overly complex
  • Rigid boards – Add drill holes

Files we accept:

  • Print-ready PDF (preferably editable)
  • Print-ready TIF
  • Print-ready JPEG
  • Print-ready EPS
  • Adobe Creative Suite – Illustrator, Photoshop and InDesign (contents packaged up)
  • Microsoft Office – Word, Publisher and PowerPoint

What we will fix

  • Convert your file to a print-ready PDF
  • Convert RGB to CMYK
  • Convert spot colour to CMYK
  • Proportionately scale
  • Ink coverage over 340%
  • Missing bleed
  • Overprints accidentally set on colours other than black

Things we will warn you about:

  • Objects too close to the edge
  • Low-resolution images
  • Impure blacks
  • No allowance for creep within your booklet
  • Issues with the forme cutter guide lining up with your artwork

What we will reject:

  • Corrupt file
  • Password protection on your file
  • Sizes that are disproportionate
  • Incorrect number of files
  • Any pages that are missing from your file
  • Missing cutting guides and/or white underpin for label orders


Please refer to our Artwork Service page to see what is included in each of our artwork services.