Ordering and Delivery
Print Marketing Services
- VB Media
- Drop Shipping With Tradeprint
- Door Drops With Royal Mail
- Do You Offer Direct Mail Printing?
Account Information
- Do you offer a credit account option?
- Where can I change my account information?
- How do I change my password?
- Where can I view and download my invoices?
- How do I send my Pre Press and artwork emails to a different email address from my account email?
Delivery
- What delivery couriers do you use?
- Can you help with our Direct or Boundary mail printing?
- How to track your order via the DPD App
- Split Deliveries | Special Labelling | Smaller Boxes
- Do I Have To Use My Company Name As Sender On Deliveries?
- Tracking Info
- How to track your order with the Evri app.
- Change Delivery Address
- How long does delivery take?
- Special Requests & Delivery Requests
- What are your delivery / shipping charges?
- Can you send direct to my client?
- Do You Offer White Label Shipping?
Ordering & Bespoke Orders
- Where can I view and reorder past orders?
- I Can't Upload A File
- Do you accept PayPal?
- What is the difference between kinds and quantities?
- Bespoke Quotes
- Wrong Information Concern
- How do I save my credit card details?
- Artwork Retention
- How can I order?
- Getting A Quote
- What is an Item Number?
- Will my customer know that I have used Tradeprint?
- I Want To Print Something I Can't Find On Your Site
Payment FAQs
- Can I make payment when the invoice arrives?
- When will I get my refund?
- What payment methods can I use?
- Can I pay for two different prints separately?
- When will payment be taken out of my bank account?